Phlebotomy Specialist
2 weeks ago
As a Phlebotomist at Advocate Health, you will play a vital role in ensuring the smooth operation of our laboratory services. Your primary responsibility will be to collect blood and other specimens from patients, while maintaining the highest standards of patient safety and care.
Main Responsibilities
Verify patient identification to ensure accurate specimen collection
Assess patient reactions to specimen procurement and take necessary precautions
Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocol
Obtain medical assistance when necessary and ensure completion of specimen collection functions according to protocol
Ensure that specimens are properly labeled and suitable for testing
Resolve specimen identification and/or requisition problems and clarify requests
Perform limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures
Answer and screen telephone calls, and provide assistance in support of billing and other business functions
Accept specimens from internal and external customers, receive and sort specimens, package and track specimens for transport, and process specimens for testing
Respond to additional specimen procurement requests via pager or other means
Order and verify test requests, document appropriate information for quality assurance/improvement according to established protocol, and run quality control checks
Notify providers of stat, critical, and other abnormal results as defined by policy and procedure
Perform laboratory result entry in the computer system, and participate in internal and external proficiency testing
Requirements
High school graduate
No experience required
Demonstrated knowledge and experience in phlebotomy or related laboratory function
Basic computer skills, including experience using computer software applications
Keyboarding and typing skills
Excellent verbal and written communication skills, good listening skills, and ability to work in a fast-paced environment
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees
Working Conditions
Operates all equipment necessary to perform the job
Frequently lifts up to 10 lbs, occasionally lifts up to 50 lbs
Must be able to sit, stand, walk, and bend the majority of the workday
May be exposed to mechanical, electrical, chemical, radioactive, and/or infectious agents
Will be exposed to human blood and body fluids
Must wear appropriate lab coat, gloves, gowns, and eye and face protection as needed
Must be able to handle stressful situations in a calm and professional manner
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