Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Enterprise Mobility Inc. As a key member of our branch team, you will be responsible for providing exceptional customer service to both internal and external customers, ensuring a seamless rental experience.
Key Responsibilities:
- Provide personalized support to customers, addressing their queries and concerns in a professional and courteous manner.
- Assist with administrative tasks, including data entry and record-keeping, to ensure accurate and efficient operations.
- Collaborate with colleagues to achieve team goals and objectives, promoting a positive and productive work environment.
- Stay up-to-date with company policies and procedures, ensuring compliance and adherence to standards.
- Participate in ongoing training and development programs to enhance skills and knowledge, driving continuous improvement.
Requirements:
- High school diploma or equivalent required; two years of college experience or two years of customer service experience preferred.
- Valid, unrestricted driver's license and ability to operate a motor vehicle.
- Authorized to work in the U.S. and not require sponsorship now or in the future.
- Ability to work a maximum of 25 hours per week, including nights and weekends.
What We Offer:
- Paid time off and employee discount.
- 401k retirement plan and training and development opportunities.
Equal Opportunity Employer: Enterprise Mobility Inc is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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