Retail Sales Representative
1 week ago
Position Overview
We are seeking a dedicated and enthusiastic Sales Associate to join our team at Frontgate. This full-time role is pivotal in creating a welcoming atmosphere for our customers.
Key Responsibilities
- Provide exceptional customer service by cultivating a friendly, knowledgeable, and efficient environment for both customers and colleagues.
- Adhere to company standards for signage, visual merchandising, and product placement to optimize sales and ensure safety.
- Foster customer loyalty through various in-store initiatives, including design services and community engagement.
- Effectively communicate ideas and information in diverse settings, including customer interactions and team collaborations.
- Educate customers about our products and services, ensuring they receive accurate and timely assistance.
- Participate in team meetings and training sessions to enhance the overall customer experience.
- Work collaboratively with management and peers to meet store objectives.
- Achieve sales targets aligned with daily, weekly, monthly, and quarterly goals.
- Contribute to store maintenance and merchandising efforts, ensuring a clean and organized shopping environment.
- Assist with inventory management and proper merchandise labeling.
- Stay informed about product knowledge and resources to effectively meet customer needs.
Personal Attributes
- Team Player: Embraces collaboration and understands the impact of individual contributions on team success.
- Accountable: Consistently meets objectives and takes ownership of actions and results.
- Diverse Thinker: Values diverse perspectives and fosters an inclusive workplace.
- Effective Communicator: Clearly articulates thoughts and ideas in various contexts.
- Curious Learner: Seeks opportunities for growth and embraces innovation.
Qualifications
- High School Diploma or GED, or equivalent experience.
- 1-2 years of experience in retail sales.
- Strong understanding of sales techniques and customer service principles.
- Excellent verbal and written communication skills.
- Proficient in computer applications, including point of sale systems.
- Ability to remain active on the sales floor for extended periods.
- Willingness to work a flexible schedule, including evenings and weekends.
- Capability to lift and move items weighing up to 50 lbs.
- Comfortable with climbing ladders and engaging with customers enthusiastically.
- Consistently maintains a positive demeanor and approachability in a customer-focused environment.
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