Retail Sales Representative

1 week ago


Natick, Massachusetts, United States Frontgate Full time

Position Overview

We are seeking a dedicated and enthusiastic Sales Associate to join our team at Frontgate. This full-time role is pivotal in creating a welcoming atmosphere for our customers.

Key Responsibilities

  • Provide exceptional customer service by cultivating a friendly, knowledgeable, and efficient environment for both customers and colleagues.
  • Adhere to company standards for signage, visual merchandising, and product placement to optimize sales and ensure safety.
  • Foster customer loyalty through various in-store initiatives, including design services and community engagement.
  • Effectively communicate ideas and information in diverse settings, including customer interactions and team collaborations.
  • Educate customers about our products and services, ensuring they receive accurate and timely assistance.
  • Participate in team meetings and training sessions to enhance the overall customer experience.
  • Work collaboratively with management and peers to meet store objectives.
  • Achieve sales targets aligned with daily, weekly, monthly, and quarterly goals.
  • Contribute to store maintenance and merchandising efforts, ensuring a clean and organized shopping environment.
  • Assist with inventory management and proper merchandise labeling.
  • Stay informed about product knowledge and resources to effectively meet customer needs.

Personal Attributes

  • Team Player: Embraces collaboration and understands the impact of individual contributions on team success.
  • Accountable: Consistently meets objectives and takes ownership of actions and results.
  • Diverse Thinker: Values diverse perspectives and fosters an inclusive workplace.
  • Effective Communicator: Clearly articulates thoughts and ideas in various contexts.
  • Curious Learner: Seeks opportunities for growth and embraces innovation.

Qualifications

  • High School Diploma or GED, or equivalent experience.
  • 1-2 years of experience in retail sales.
  • Strong understanding of sales techniques and customer service principles.
  • Excellent verbal and written communication skills.
  • Proficient in computer applications, including point of sale systems.
  • Ability to remain active on the sales floor for extended periods.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Capability to lift and move items weighing up to 50 lbs.
  • Comfortable with climbing ladders and engaging with customers enthusiastically.
  • Consistently maintains a positive demeanor and approachability in a customer-focused environment.


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