Operations Manager

4 weeks ago


Birmingham, Alabama, United States Voda Cleaning and Restoration Full time
Cleaning and Restoration Operations Manager

Voda Cleaning and Restoration is seeking a highly skilled and experienced Operations Manager to lead our Carpet Cleaning and Water Restoration teams. As a key member of our team, you will be responsible for overseeing daily operations, ensuring projects are completed efficiently, safely, and to the highest industry standards.

Key Responsibilities:
  • Oversee daily operations of the carpet cleaning and water restoration departments
  • Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services
  • Conduct quality control inspections to ensure adherence to IICRC standards and company protocols
  • Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs
  • Train and mentor team members on techniques, safety procedures, and equipment use
  • Ensure compliance with OSHA regulations and maintain proper documentation of safety protocols and training
  • Serve as the primary point of contact for clients, ensuring excellent communication and addressing concerns
  • Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators
Requirements:
  • Minimum of 3-5 years of experience in water restoration and carpet cleaning operations
  • Proven experience in team management and leadership roles
  • Strong organizational, communication, and customer service skills
  • Ability to work in a fast-paced, hands-on environment, handling multiple projects at once
  • Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools

Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. We take pride in our ability to restore safety and beauty to environments affected by water, fire, and mold damage. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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