Medical Office Coordinator

3 days ago


Macon, Georgia, United States Piedmont Urgent Care Defunct Full time
Patient Service Representative Job Description

The Patient Service Representative plays a vital role in ensuring a positive experience for patients at Piedmont Urgent Care Defunct. This position is the first point of contact between patients and clinical staff, requiring excellent communication and interpersonal skills.

Key Responsibilities:
  • Greet patients and visitors in a professional and polite manner
  • Provide instructions and information regarding payment policies and billing processes
  • Maintain the reception area and perform clerical tasks
  • Determine and collect patient financial responsibilities
  • Assist the practice manager and other staff as needed
  • Document patient history and maintain confidentiality
  • Ensure HIPAA and OSHA compliance
Requirements:
  • High school diploma or equivalent
  • One year of experience in a medical office or emergency room setting preferred

Physical Demands:

  • Ability to sit, walk, and reach throughout the workday
  • Finger dexterity and hand coordination required
  • Occasional lifting of moderate weight (20-40 pounds)


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