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Social Services Team Leader
2 months ago
Services for the UnderServed is seeking a Social Services Team Leader for our transitional housing program.
Schedule: Monday-Friday 9a-5p, with flexibility and on-call responsibilities.
This role presents an excellent opportunity for recent graduates in Social Work looking to advance their careers. A Licensed Master Social Worker (LMSW) credential is required. The compensation range is between $62,000 - $67,000 annually.
The Social Services Team Leader will oversee a dedicated team of four Case Managers and Housing Specialists within a 68-bed transitional environment, assisting individuals affected by HIV/AIDS in achieving permanent housing solutions.
Key Responsibilities:- Provide leadership and direction to Case Managers on matters related to mental health, substance abuse, crisis intervention, and consumer incidents.
- Administer clinical supervision to Case Managers, which includes conducting documented individual supervision meetings, offering ongoing performance feedback, participating in case conferences, and evaluating documentation.
- Develop and maintain on-site supportive services, including peer support groups, relapse prevention initiatives, and health education programs.
- Offer individual counseling for substance abuse and mental health as necessary.
- Deliver training and consultation to Case Managers regarding co-occurring disorders and evidence-based practices that enhance consumer wellness.
- Utilize and monitor the AWARDS database system, conduct internal chart reviews, and prepare for audits by funders.
- Ensure compliance with service delivery and documentation as per contractual obligations.
- Act as a liaison with relevant agencies regarding admissions and room closures.
- Monitor daily occupancy and provide data for monthly reports.
- Participate in consumer intake, orientation, assessment, and service planning, while tracking consumer progress towards goals.
- Build and maintain relationships with community-based medical, mental health, and substance abuse service providers.
- Collaborate with the social service team to create recreational, educational, and skill-building activities that promote community inclusion.
- Adhere to on-call protocols for crisis intervention and emergency situations.
- Engage in team meetings, case discussions, and training sessions.
- Contribute to quality assurance activities, including incident documentation and reporting.
- Coordinate with maintenance staff regarding inspections and safety issues.
- Report to the Regional Director of Homeless Services in the absence of the Site Director.
- Possess a working knowledge of various software applications, including Microsoft Office Suite.
- Evening and weekend hours may be necessary.
- Perform additional duties as assigned by the Site Director.
- Must hold a Licensed Master Social Worker (LMSW) credential.
- CASAC or CASAC-T certification is strongly preferred.
- A minimum of three years of clinical experience with individuals facing HIV/AIDS, substance abuse, mental health challenges, and homelessness is required.
- At least two years of supervisory experience is necessary, along with strong communication skills.
- Experience in residential settings is highly preferred, along with skills in group work, community outreach, and program development.
We offer competitive compensation along with a comprehensive benefits package that includes medical, dental, vision, life insurance, a 403(b) plan, credit union membership, flexible spending accounts, short- and long-term disability, a transportation plan, and generous paid vacation and holidays.
Services for the UnderServed is an equal opportunity employer.
Company OverviewWe are committed to fostering a culture of respect, integrity, support, and continuous improvement, focused on maximizing individual potential.
We uphold affirmative action and equal opportunity principles, ensuring all qualified applicants receive consideration for employment without discrimination.
