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Project Coordinator

2 months ago

Pelham, Alabama, United States SERVPRO Full time

Job Summary:

We are seeking a highly skilled and experienced Construction Project Manager to join our team at SERVPRO. As a Construction Project Manager, you will be responsible for overseeing various functions crucial for completing construction projects. This role involves ensuring high-quality interactions with customers, clients, subcontractors, and resource providers while managing project profitability.

Key Responsibilities:

  • Customer Satisfaction:
    • Ensure exceptional customer service and manage the overall customer experience.
    • Handle all warranty claims effectively, efficiently, and timely.
  • Project Planning:
    • Identify and document the project's scope of work.
    • Create timely supplements and change orders for customer review.
    • Secure customer and client approval on all potential scope changes.
    • Develop profitable budgets for all projects.
    • Collaborate with subcontractors to develop the project schedule.
    • Ensure all necessary permits are obtained.
  • Project Execution:
    • Develop a project schedule and timeline.
    • Ensure adherence to budgetary requirements and hold others accountable.
    • Assist in identifying and qualifying subcontractors and resource providers.
    • Negotiate terms and set expectations with trade partners.
    • Ensure all work complies with plans, specifications, local codes, and scope requirements.
  • Project Completion:
    • Verify that all necessary documents are obtained before project completion.
    • Ensure customer satisfaction.
    • Ensure subcontractor payments are on time and all accounting on the job is completed.
  • General Duties:
    • Be proficient in all roles and responsibilities of the Construction Project Manager.
    • Meet personal and team KPIs to support departmental goals.
    • Take ownership of roles and responsibilities and proactively complete tasks.
    • Complete additional tasks assigned by the Division Lead.

Requirements:

  • Previous experience in construction project management.
  • Excellent customer service skills.
  • Effective written and verbal communication.
  • Intermediate math skills.
  • Must be able to quickly learn and utilize up-to-date technology.
  • Experience in restoration and/or construction is preferred.

Education and Training:

  • High school diploma or GED.
  • Project Management Professional (PMP) certification preferred.

Physical and Work Environment Requirements:

  • Ability to walk or stand throughout the day.
  • Frequent driving and sitting.
  • Occasional climbing of ladders.
  • Exposure to extreme conditions such as heat.
  • Noise levels at job sites can be loud.