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Veterinary Client Service Coordinator

2 months ago

Niceville, Florida, United States Bluewater bay animal hospital Full time

Bluewater Bay Animal Hospital is a well-established veterinary practice seeking a dedicated and professional individual to fill the role of a veterinary client service representative. Our team-oriented approach provides general veterinary medicine, surgeries, and dentistry services.

**Key Responsibilities:**

  • Scheduling Appointments: Coordinate with clients and veterinarians to schedule appointments and ensure timely and efficient service.
  • Transaction Processing: Handle client transactions, including payment processing and account management.
  • Medical Record Maintenance: Accurately maintain and update client medical records, ensuring confidentiality and compliance with regulations.
  • Software Proficiency: Work effectively with medical software to manage client information, schedule appointments, and process transactions.
  • Exceptional Customer Service: Provide top-notch customer service to clients, addressing their concerns and needs in a professional and courteous manner.

**Benefits for Full-time Employees:**

  • Retirement Package: Enjoy a comprehensive retirement package, including [insert details].
  • Paid Time Off and Holidays: Receive paid time off and holidays, allowing for relaxation and rejuvenation.

**Requirements:**

  • Experience in the Veterinary Field: While not required, experience in the veterinary field is a significant advantage.
  • Education: A high school diploma or equivalent is preferred, with a focus on communication and customer service skills.
  • Experience: One year of experience in a related field is preferred, with a focus on customer service and administrative tasks.
  • Front Desk Experience: A minimum of three years of front desk experience is required, with a focus on customer service and administrative tasks.

**Job Type and Location:**

This is a full-time position, with the work location being on-site at Bluewater Bay Animal Hospital.

**Salary:**

The salary for this position is $22.00 per hour.