Plumbing Service Representative

7 days ago


Niceville, Florida, United States Benjamin Franklin Plumbing Full time

Job Summary: We are seeking a skilled Client Care Representative to join our team at Benjamin Franklin Plumbing. As a Client Care Representative, you will be responsible for answering incoming client telephone calls, assisting with the supervision and dispatching of scheduled service and maintenance calls, and reporting to the Call Center Manager.

Key Responsibilities:

  • Answer incoming client telephone calls and provide excellent customer service
  • Assist with the supervision and dispatching of scheduled service and maintenance calls
  • Report to the Call Center Manager and provide updates on client interactions

Requirements:

  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills
  • Good computer software skills
  • Prior customer service experience preferred

Benefits:

  • Competitive hourly rate: $15.00 - $18.00 per hour
  • Flexible scheduling
  • Opportunities for career advancement and professional development

About Us: Benjamin Franklin Plumbing is a leading provider of plumbing services, committed to delivering exceptional customer experiences and building long-term relationships with our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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