Customer Service Delivery Expert
1 day ago
**Job Title:** Vehicle Delivery and Customer Support Professional
**About the Job:
We are seeking a highly skilled Delivery and Customer Support Professional to join our team at Carvana. As a key member of our delivery team, you will be responsible for ensuring that our customers receive their vehicles in a timely and satisfactory manner.
Key Responsibilities:
- Facilitate and coordinate the delivery of purchased vehicles to customers
- Interact with customers in person, by phone, email, and text to address any concerns or issues
- Coordinate with customers the delivery of vehicles purchased from Carvana
- Keep and maintain accurate detailed notes of customer interactions
- Complete a pre-delivery checklist to assure the vehicle is ready for delivery
- Promptly respond to customer requests and assist customers to resolve issues and complaints
Estimated Salary Range: $40,000 - $60,000 per year
About Carvana: We are a leading online used car retailer dedicated to providing an exceptional customer experience. Our team is passionate about delivering high-quality vehicles to our customers and exceeding their expectations.
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