System Support Specialist I
6 days ago
We are seeking a highly skilled System Support Specialist I to join our team. The successful candidate will be responsible for providing technical support to faculty, staff, and administrators, ensuring the smooth operation of our computer systems and networks.
Key Responsibilities- Diagnose and troubleshoot PC-related software and hardware problems
- Coordinate timely resolution of software and hardware problems with IT resources
- Work with hardware and software manufacturers to handle warranty repair and parts replacement issues
- Log support details in the Help Desk trouble-ticketing system
- Develop and use workstation configuration management tools and procedures
- Install, configure, and support complex software applications
- Develop and deploy optimized images for computer labs
- Work with network and server support operations to set up effective processes for user access and computer behavior
- Maintain hardware replacement planning information
- Receive, prioritize, and respond to Help Desk Service tickets and incoming calls
- Identify chronic problems and work with Help Desk support operations to find solutions
- Complete individual and group requests for hardware or software moves, adds, and changes
- Associate's degree or equivalent in computer software applications, business practices, or a related field
- One year of increasingly responsible experience in computer software and hardware support
- OR High school diploma, GED, or equivalent certificate of competency and three years of work experience
The Systems Support Specialist I will work in a fast-paced IT environment, providing technical support to a variety of end-users. The successful candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.
We offer a competitive salary range of $5,169.40 - $7,304.23 monthly, with opportunities for professional growth and development.
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Systems Support Specialist I
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Technical Support Specialist I
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System Support Specialist I
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Bakersfield, California, United States InsideHigherEd Full timeJob SummaryInsideHigherEd is seeking a highly skilled System Support Specialist I to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our faculty, staff, and administrators.Key ResponsibilitiesDiagnose and troubleshoot PC-related software and hardware problems.Coordinate timely...
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Systems Support Specialist I
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Bakersfield, California, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled Systems Support Specialist to join our team at InsideHigherEd. The successful candidate will be responsible for providing technical support to our faculty, staff, and administrators, ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesDiagnose and troubleshoot software and hardware...
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Technical Support Specialist I
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Technical Support Specialist I
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Bakersfield, California, United States Community Action Partnership of Kern Full timeJob DescriptionAt Community Action Partnership of Kern, we are seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our IT department, you will provide technical support, training, and direction to our staff using computer equipment and applications on our WAN or LAN.Key Responsibilities:Install, test, and resolve...
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Technical Support Specialist I
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