Associate Patient Care Coordinator

2 weeks ago


Noblesville IN USA, United States Rose International Full time
Job Title: Associate Patient Care Coordinator

Job Summary:

We are seeking an Associate Patient Care Coordinator to join our team at Rose International. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and crafting accurate documentation.

Responsibilities:

  • Provide quality customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
  • Schedule appointments and manage patient records with accuracy and attention to detail.
  • Develop and maintain accurate and informative documentation, including patient information and treatment plans.
  • Answer phone calls in a fast-paced call center environment, providing clear and concise information to patients and families.
  • Utilize basic knowledge of medical insurance to assist patients with billing and payment inquiries.
  • Navigate our Electronic Medical Record (EMR) system with ease, ensuring seamless communication and data exchange.

Requirements:

  • Basic knowledge of medical insurance and EMR systems.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced call center environment.
  • Strong organizational and time management skills.

Benefits:

Rose International offers a competitive compensation package, including benefits and opportunities for professional growth and development. For more information, please visit our website.



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