Associate Patient Care Coordinator
2 weeks ago
Job Summary:
We are seeking an Associate Patient Care Coordinator to join our team at Rose International. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and crafting accurate documentation.
Responsibilities:
- Provide quality customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
- Schedule appointments and manage patient records with accuracy and attention to detail.
- Develop and maintain accurate and informative documentation, including patient information and treatment plans.
- Answer phone calls in a fast-paced call center environment, providing clear and concise information to patients and families.
- Utilize basic knowledge of medical insurance to assist patients with billing and payment inquiries.
- Navigate our Electronic Medical Record (EMR) system with ease, ensuring seamless communication and data exchange.
Requirements:
- Basic knowledge of medical insurance and EMR systems.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced call center environment.
- Strong organizational and time management skills.
Benefits:
Rose International offers a competitive compensation package, including benefits and opportunities for professional growth and development. For more information, please visit our website.
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