Assistant Store Leader
4 weeks ago
As a key member of our retail team, the Assistant Store Leader will play a vital role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment.
Key Responsibilities:- Develop and implement business-driving initiatives to build repeat business and attract new customers.
- Communicate and achieve store productivity targets, including sales per hour, adt, upt, and capture rate.
- Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
- Model and supervise the selling environment, providing consistent coaching on sales training processes to ensure the highest level of customer service and sales.
- Assist the Store Manager in achieving financial success through improvement of measurable results that positively impact store performance.
- Responsible for assuming the Store Manager role in their absence.
- Lead by example with the achievement of personal sales goals.
- Educate the team on sales plans, personal goals, measurable stats, and coach to these stats to ensure business is maximized.
- Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
- Conduct ongoing review and assessment of employee performance.
- Minimum 3 years of management experience in a comparable retail environment.
- College degree preferred.
- Prior luxury goods experience preferred.
- Drive for Results: Can be counted on to exceed goals successfully.
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
- Creativity: Comes up with new and unique ideas.
- Interpersonal Savvy: Relates well to all kinds of people.
- Learning on the Fly: Learns quickly when facing new problems.
- Perseverance: Pursues everything with energy and drive.
- Dealing with Ambiguity: Can effectively cope with change.
Kate Spade is an equal opportunity and affirmative action employer, proud of hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
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