Whitewater Experience Director
5 days ago
About the Role
The U S National Whitewater Center is a leading provider of outdoor recreational experiences. We are seeking an experienced Water Sports Operations Lead to join our team. This position is responsible for overseeing all aspects of water sports operations, including staff training and management, safety protocols, and logistical planning.
Key Responsibilities
- Develop and implement quality assurance and safety protocols for water sports experiences.
- Maintain a framework for scheduling and capacity planning for rafting operations.
- Lead a team in managing daily water sports operations, including guest interactions, staff communications, emergency response calls, training, and equipment assessments.
- Create operational efficiencies for paddle sport activities.
- Work with the Activities team to deliver high-quality recreational experiences to customers.
Requirements
- A degree in Operations Management, Recreation Management, or a related field.
- Prior management experience required.
- Prior experience guiding rafts in up to Class IV whitewater.
- Familiarity with recreational whitewater kayaking.
- Prior teaching, coaching, and curriculum development experience in a professional setting.
- Current First Aid and CPR certification.
- Flexibility to work evenings, weekends, holidays, and during events as needed.
Compensation and Benefits
$65,000 - $80,000 per year, depending on experience.
We Offer
- Staff discount program and pro deals
- Health, Dental, Vision, FSA
- 401(k)
- Paid Time Off
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