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Maintenance Engineer
2 months ago
Job Overview
POSITION SUMMARY
Respond to and address guest repair requests promptly. Engage with guests to resolve maintenance concerns with minimal supervision. Conduct preventive maintenance on tools and equipment, ensuring proper cleaning and lubrication. Perform visual inspections of tools, equipment, and machinery. Carry necessary equipment (e.g., tools, communication devices). Identify, locate, and operate all shut-off valves for equipment. Maintain an inventory of maintenance supplies and requisition parts as necessary.
Ensure that daily activities and any issues encountered are communicated to other shifts through approved communication protocols.
Exhibit advanced skills in reading standard blueprints and electrical schematics related to plumbing and HVAC systems. Demonstrate above-average engineering operational skills and strong general mechanical aptitude.Show proficiency in at least three of the following areas, above-average skills in three additional areas, and basic skills in the remaining categories:
air conditioning and refrigeration, electrical systems, mechanical systems, plumbing, pneumatic/electronic systems and controls, carpentry, kitchen equipment, vehicles, energy conservation, and general building management.
Possess solid knowledge and skill in the safe operation of hand and power tools and other materials necessary for repair and maintenance tasks.
Safely execute complex repairs on the physical property, including electrical, plumbing, and mechanical systems, air conditioning units, refrigeration systems, and pool heaters, ensuring compliance with company standards and local and national codes with minimal supervision.
Troubleshoot and repair various types of equipment (e.g., pump and motor replacements), plumbing issues (e.g., unclogging drains), electrical devices including lamps, air conditioning units, HVAC systems, and cosmetic items, as well as replace electrical switches and outlets.
Utilize the Lockout/Tagout system prior to performing any maintenance work.Demonstrate advanced knowledge of engineering computer programs related to preventive maintenance, energy management, and other systems, including devices that interface with such programs.
Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Exhibit the ability to train and mentor other engineers as needed. Display the capability to fulfill Engineer on Duty responsibilities, including conducting readings and rounds.
Adhere to all company safety and security policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications; and ensure proper storage of flammable materials.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and express genuine appreciation to guests.
Uphold quality expectations and standards.Foster positive working relationships with colleagues, support team objectives, and listen and respond appropriately to the concerns of fellow employees.
Communicate effectively with others using clear and professional language.Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and heavier items with assistance.
Navigate stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Access work-related information using computers. Perform other reasonable job duties as assigned.PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent with vocational or technical training.
Related Work Experience:
Extensive experience and training in general maintenance, electrical systems, refrigeration, parts inventory management, and surface preparation and painting.
Minimum of 2 years of experience in hotel engineering or maintenance.
Supervisory Experience:
No supervisory experience required.
REQUIRED QUALIFICATIONS
License or Certification:
Valid Driver's License
Universal Chlorofluorocarbon (CFC) Certification
Must comply with applicable state and federal certification and/or licensing requirements.
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and fostering an inclusive, people-first culture.
We uphold non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.
About the Team
At over 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them.
Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate.
Every day, we set the standard for rare and special luxury service globally and take pride in delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and guide us daily to improve continuously.
It is this foundation and our belief that our culture drives success that has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality.
By joining our team, you will learn and exemplify the Gold Standards, including our Employee Promise, Credo, and Service Values.
We promise to provide you with the opportunity to take pride in your work and your colleagues.
In joining The Ritz-Carlton, you become part of a portfolio of brands under Marriott International.Be where you can excel, begin your purpose, belong to an exceptional global team, and become the best version of yourself.
