Patient Support Specialist

6 days ago


Deerfield Beach, Florida, United States FHE Health Full time

FHE Health is a healthcare institution dedicated to providing quality care for individuals suffering from Behavioral Health Disorders.

About the Role

We are looking for a skilled Patient Concierge to work closely with medical staff to ensure that patients receive the care they need in a timely and efficient manner.

In this role, you will have the opportunity to work with diverse populations and make a positive impact on the lives of our patients.

Key Responsibilities:

  • Greet patients and visitors warmly and professionally
  • Orientate patients to the facility and assist with admission check-in and discharge processes
  • Provide directions and escort patients to appropriate departments
  • Answer phone calls and take messages
  • Schedule and manage patient appointments and follow-ups efficiently

Requirements:

  • High School diploma or equivalent required; associate or bachelor's degree in healthcare administration, psychology, or related field preferred
  • Current CPR Certification or ability to obtain
  • Crisis Prevention Intervention (CPI) Training or ability to obtain

Compensation:

$45,000 - $55,000 per year, depending on experience.


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