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IT Support Specialist

2 months ago

Orange, California, United States Insight Global Full time

Position Overview

Insight Global is seeking a Desktop Support Technician to provide technical assistance for a prominent healthcare organization. This role involves ensuring the smooth operation of computer systems and offering support to staff requiring technological help.

Key Responsibilities

  • Maintain and troubleshoot computer hardware and software.
  • Install and configure system updates and software applications.
  • Assist users with technical issues and provide solutions.
  • Conduct routine maintenance and upgrades on computer systems.

Qualifications

  • Minimum of 1 year experience in IT helpdesk, field service, or desktop support roles.
  • Proficient in supporting Windows and PC environments.
  • Experience with ticketing systems for issue tracking.
  • Ability to travel to various locations for on-site support.
  • Experience in enterprise-level environments.
  • Strong communication skills are essential.
  • Certifications such as A+, N+, S+, or CCNA are preferred.

Diversity and Inclusion

At Insight Global, we are dedicated to fostering a diverse and inclusive workplace where every individual can express their authentic selves. We are an equal opportunity employer and consider all qualified candidates without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or any other characteristic protected by law.

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