Host/Coordinator - Georgetown

2 weeks ago

Washington, Washington, D.C., United States Founding Farmers Full time
Job Overview

We are seeking a highly skilled and enthusiastic Host/Coordinator to join our team at Founding Farmers in Georgetown. As a Host/Coordinator, you will be responsible for providing exceptional customer service, managing restaurant reservations, and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Manage restaurant reservations and wait lists to accurately set guest expectations
  • Manage and monitor the restaurants reservation system using Open Table
  • Answer the restaurant phone and provide friendly service for all guest and call center inquiries
  • Greet and seat guests at their table providing exceptional hospitality
  • Assist guests in making reservations
  • Respond to guest requests and inquiries in a timely and friendly manner
  • Assist with parking validation
  • Provide directions and recommendations if guests inquire
  • Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
  • Set up dining areas to prepare for large parties and brunch buffet
  • Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
  • Other important tasks, as assigned, that keep all our guest operations humming
Requirements
  • Full-service restaurant experience is helpful, but not required
  • Must be 18 years old due to service of alcohol
  • Ability to create a hospitable environment for both guests and staff
  • Excellent communication and interpersonal skills
  • Dedicated to learning our menu and operations
  • Ability to stand for extended periods of time and lift up to 50 pounds, as needed
  • Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms
What We Offer
  • Flexible scheduling
  • $100 health insurance after 90 days
  • Dental and vision plans offered
  • Paid time off
  • Discounted shift meal and generous discount when dining as a guest
  • Employee initiatives, including company massage therapist and discounted gym membership
  • Training and career growth opportunities
  • Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members

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