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Retail Sales Consultant
4 weeks ago
TruVista Communications Inc is seeking a highly motivated Retail Sales Representative to join our team. As a key member of our sales team, you will be responsible for consulting with potential customers to match our services to their needs, with the goal of creating loyal and profitable customers.
Key Responsibilities:
- Solicit and sell new or upgrade services to both new and existing customers
- Manage sales leads by tracking and following up to close new sales and customer upgrades
- Work with TruVista sales and operations team members to generate sales leads
- Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial to the customer and TruVista
- Provide world-class customer service to customers, process orders for service installation, activation, or change in service
- Determine charges for services requested, collect deposits, prepare change of address records, and issue discontinuance orders
- Take ownership of customer complaints concerning billing or services rendered
Requirements:
- High school diploma or GED, or equivalent combination of education and experience
- 1 year of related experience and/or training
- Industry experience and sales experience is preferred
- Bilingual proficiency in English and Spanish is a plus
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.