Customer Service Liaison
3 days ago
We are seeking a skilled Customer Service Representative to join our team at Homeschool Social. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, or chat
- Resolve customer complaints and concerns in a professional and courteous manner
- Collaborate with internal teams to ensure seamless customer service experiences
- Maintain accurate records of customer interactions and feedback
- Stay up-to-date on product knowledge and services to provide informed support
Requirements:
- Legally authorized to work in the United States
- 18 years or older
Preferred Qualifications:
- High school diploma or equivalent
About Homeschool Social:
We are a dynamic and growing company dedicated to providing innovative solutions for homeschooling families. Our team is passionate about delivering exceptional customer experiences and building strong relationships with our clients.
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