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Service Coordinator
1 month ago
Ahern is seeking a skilled Service Coordinator to join our team in Fond du Lac, WI. As a Service Coordinator, you will be responsible for providing exceptional customer service while interacting with Ahern's customers, taking emergency service calls, and scheduling technicians for service inspections and preventative maintenance.
Key Responsibilities:
Coordinate part ordering and issue purchase orders
Assist customers with invoicing and billing questions
Maintain customer database information and generate weekly and monthly reports
Provide support to technicians and field supervisors
Requirements:
Excellent decision-making, organizational, critical thinking, and communication skills
Ability to handle multiple tasks and work well independently and with a team
Prior experience in a service-related position and proficiency in Microsoft Word and Excel
What We Offer:
Ahern is committed to excellence and offers a competitive compensation package, bonus programs, and a generous 401K match. We also have a wellness program and investment in employee training programs, advancement opportunities, and flexible work schedules.
