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Quality Assurance Associate
2 months ago
We are seeking a highly motivated Quality Assurance Associate to join our team at Food Lion. As a Quality Assurance Associate, you will play a critical role in maintaining the highest standards of quality and safety in our stores.
Key Responsibilities- Maintain a clean and safe shopping environment by adhering to company standards and guidelines.
- Minimize shrink through proper utilization of standard practices and procedures.
- Provide excellent customer service by being courteous, helpful, and responsive to customer needs.
- Perform daily cleaning and maintenance tasks, including sweeping and cleaning floors, cleaning and organizing the store mop room, and maintaining a complete understanding of and adherence to company guidelines, policies, and standard practices.
- Follow current Standard Practices regarding cleanup of Hazardous Waste product and maintain a complete understanding of and adherence to company guidelines, policies, and standard practices.
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
- Ensure compliance with local, state, and federal regulations.
- Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
- Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
- High school graduate or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
The Quality Assurance Associate will work in a fast-paced retail environment with frequent exposure to cleaning chemicals, dust, and other substances associated with cleaning and packaging materials. The associate will be required to stand for long periods, frequently walk short distances, and perform repetitive hand and arm motions. The associate will also be required to use computers and other communication systems required to perform job functions.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.
