Program Manager WAP Weatherization Specialist

2 weeks ago

Hartford, Connecticut, United States Community Renewal Team Full time
Job Title: Program Manager WAP Weatherization

At Community Renewal Team, we are seeking a highly skilled and experienced Program Manager to lead our Weatherization Assistance Program (WAP) team. The successful candidate will be responsible for managing all aspects of the WAP service delivery and program development, including supervising staff, contractors, and ensuring compliance with program guidelines.

Key Responsibilities:
  • Contribute to program planning and monitoring, ensuring compliance with agency and contract requirements.
  • Supervise and train program personnel, including program specialists, coordinators, contractors, and auditors, on procedures and policies related to the WAP Weatherization Program.
  • Comply with all funding and reporting requirements, ensuring timely and accurate submissions.
  • Provide management, direction, and role modeling behavior to staff, promoting high professional standards.
  • Approve assigned work orders to sub-contractors, ensuring fair disbursement of work and adherence to program guidelines.
  • Collaborate with others to maintain the safety and security of staff and facilities.
  • Assist in the supervision, training, monitoring, performance evaluations, and scheduling of all WAP staff.
  • Develop and implement sales and marketing strategies to maximize production within the department's P&L program(s).
  • Participate in, retain, and incorporate training as required.
  • Provide effective customer service, addressing customers with respect and dignity.
  • Provide comments and recommendations regarding program/departmental policies, procedures, and practices.
Requirements:
  • Bachelor's degree preferred.
  • Minimum 5 years of experience in weatherization or a related industry.
  • Strong operations management skills, with at least 2 years of supervisory experience.
  • Solid written and oral communication skills, with the ability to communicate effectively with diverse populations.
  • Superior organizational skills, with the ability to manage multiple projects and priorities.
  • Proficiency in databases and MS Office Suite.
  • Knowledge of profit and not-for-profit funded Weatherization Programs and community resources.
  • BPI (Business Performance Institute) Building Envelope Certification preferred.
  • Valid driver's license and personal vehicle required.

Community Renewal Team is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for growth and professional development.

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