Patient Service Representative

3 weeks ago


Knoxville, Tennessee, United States East Tennessee Children's Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at East Tennessee Children's Hospital. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.

Key Responsibilities
  • Answer incoming telephone calls in a courteous and professional manner
  • Register new patients and update patient information in our scheduling system
  • Verify and create subscriber information in our computer system
  • Copies, files, and retrieves medical records as requested
  • Remind parents of appointment dates and times, and schedule follow-up appointments as needed
  • Maintain confidentiality of all hospital and patient information at all times
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a medical office setting preferred
  • Ability to multitask and work in a fast-paced environment
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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