Service Management Architect
3 days ago
We are seeking a skilled ServiceNow Architecture Expert to join our team at Intermountain Health. In this role, you will be responsible for designing, configuring, and optimizing IT Service Management (ITSM) workflows on the ServiceNow platform.
Key Responsibilities:
* Design and implement ServiceNow workflows for IT Service Management (ITSM), HR Service Delivery (HRSD), and Strategic Portfolio Management (SPM)
* Collaborate with cross-functional teams to identify and prioritize ServiceNow project requirements
* Develop and maintain ServiceNow documentation and training materials
Requirements:
* Bachelor's degree in computer science, programming, or related field
* 4+ years of experience in ServiceNow implementation and administration
* Strong understanding of IT Service Management (ITSM) best practices
Preferred Qualifications:
* 2+ years of experience in a leadership role
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
Why Intermountain Health?
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Join our team and be part of a dynamic organization that is dedicated to delivering high-quality patient care.
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