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Registration Representative

1 month ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time

Job Summary:

U Mass Memorial Health is seeking a highly skilled Registration Representative to join our team. As a key member of our registration team, you will be responsible for accurately collecting and entering patient demographic and financial information for all registration types.

Key Responsibilities:

  • Provide exceptional customer service skills and knowledge to patients and families.
  • Accurately collect and enter patient demographic and financial information for all registration types.
  • Routinely use reference material necessary to ensure proper course of action.
  • Staff member follows downtime procedures as established.
  • Staff routinely and proactively works on downtime work.

Requirements:

  • High school graduate or GED required.
  • Customer service experience required.
  • Receives on the job training under close supervision.

Preferred Qualifications:

  • Previous clerical and Meditech experience desirable, but not required.
  • A good understanding of medical terminology helpful.

UMass Memorial Health is an equal opportunity and affirmative action employer.

We are committed to diversity and inclusion in the workplace.