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Parts Operations Advisor
2 months ago
KEY RESPONSIBILITIES:
- Provide professional and knowledgeable service to both internal and external customers.
- Execute stocking, issuing, receiving, and inventory management tasks, including conducting cycle counts.
- Organize and position materials and components on racks, shelves, or in designated bins.
- Input parts inventory data using the Inventory Data System (IDS).
- Affix price tags appropriately on merchandise.
- Complete order forms and place orders with suppliers and manufacturers as directed by the Parts Manager.
- Review production schedules, customer orders, work orders, shipping orders, or requisitions to identify items for movement or distribution.
- Maintain positive working relationships with manufacturers and suppliers regarding product and quality assurance.
- Order special request parts as necessary.
- Notify technicians and customers upon the arrival of special order parts.
- Meticulously verify invoices against work orders.
- Keep parts catalogs current and organized.
- Perform any additional tasks as assigned.
- Customer satisfaction for both internal and external stakeholders.
- Accuracy in documentation and parts records.
- Effective communication with customers regarding products.
- Maintenance of inventory levels.
- Timely ordering processes to ensure prompt service completion.
- Updated catalogs and parts brochures.