Customer Service Liaison
6 days ago
About Us
Constellation is a leading producer of clean, carbon-free energy. Our mission is to accelerate the transition to a carbon-free future.
We are a dynamic company that values our employees and provides opportunities for growth and development. Our culture is built on passion and purpose, and we strive to create a positive impact on our communities and the environment.
Job Summary
The Customer Care Specialist will be responsible for providing exceptional customer service to our clients. This includes coordinating testing and calibration services, managing vendor relationships, and ensuring timely delivery of results.
The ideal candidate will have excellent communication skills, strong technical knowledge, and the ability to work in a fast-paced environment.
Key Responsibilities
Process customer requests for outsourced testing and calibration services
Manage vendor relationships and ensure timely delivery of results
Coordinate onsite testing and calibration services
Liaise with technical staff to resolve customer issues
Requirements
High school diploma required; Associate degree preferred
Three to five years of related experience
Excellent communication and technical skills
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