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Customer Service Representative

1 week ago

Coatesville, Pennsylvania, United States CVS Health Full time
Key Responsibilities:
CVS Health's Retail Store Associates play a vital role in delivering exceptional customer experiences and supporting our pharmacy operations. Key responsibilities include:

### Customer Service:
  • Anticipate customer needs and respond with empathy and understanding.
  • Greet customers warmly and maintain eye contact to build rapport.
  • Offer assistance with finding additional items and answer questions about products and services.

### Cash Handling:
  • Handle cash, checks, and credit card transactions with precision and accuracy.
  • Follow company policies and procedures for handling sensitive transactions.

### Store Operations:
  • Maintain a clean and organized sales floor, including restocking shelves and checking in vendors.
  • Update pricing information and complete inventory management tasks as directed by the store manager.