Customer Service Representative

4 weeks ago


Coatesville, Pennsylvania, United States Precision Aviation Group Full time

Keystone Turbine Services, a division of Precision Aviation Group (PAG), is a leader in the MRO (maintenance, repair, overhaul) industry for general aviation aircraft. Our facility is in Coatesville, PA and has an opening in our Customer Service Department. This is a great opportunity for an individual with strong organizational skills to get into the aviation industry.

Our Customer Support Representative position is a terrific opportunity to support Sales for a dynamic, fast paced, entrepreneurial company. Ideal candidates will enjoy and have experience relevant to:

  • Sales support functions
  • Phone based customer support
  • Computer based order processing
  • Complex product lists
  • Inventory management
  • Receiving and resolving customer questions and concerns
  • Maintaining customer database and history
  • Producing reports
Qualified candidates will offer a wide range of skills and experience to include:
  • 3-5 years in customer service roles
  • Previous sales support experience with direct customer contact
  • Managing support for multiple people with competing deadlines
  • Excellent written and verbal communication
  • Strong listening skills with excellent organizational and analytical problem-solving skills
  • Computer savvy - Word, Excel, Outlook, SAP type programs
  • Ability to motivate teams and simultaneously manage several projects
  • Engaging and professional presentation
  • Organized, focused, and team oriented
We are a stable and growing organization with a tremendous infrastructure to support the professional efforts of its highly capable staff while maintaining a friendly and down-to-earth work environment. We offer great income and benefit packages, to include 401k with company match.

Qualified candidates with strong drive, work ethic and commitment to quality are invited to apply at www.precisionaviationgroup.com using the Careers link at the bottom of the page.

AA/EOE/M/F/V/D

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