Administrative Coordinator

3 weeks ago


Norcross, Georgia, United States NorthPoint Search Group Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to support our Repair Center operations. This role is ideal for someone with a strong administrative background who also possesses a technical aptitude, allowing them to understand and manage the specific needs of a repair environment.

Key Responsibilities
  • Administrative Support: Provide administrative support to the repair center, including managing schedules, coordinating appointments, and handling communications.
  • Work Order Processing: Assist in processing work orders, tracking repairs, and maintaining accurate records of all transactions and repairs.
  • Technical Collaboration: Collaborate with technicians to understand technical requirements and ensure that all documentation is accurate and up-to-date.
  • Inventory Management: Manage inventory levels, including ordering supplies, tracking shipments, and ensuring all necessary parts are available for repairs.
  • Reporting and Documentation: Prepare and maintain reports, spreadsheets, and documentation to support the repair center's operations.
  • Customer Interface: Interface with customers to schedule repairs, provide updates on repair status, and handle any inquiries or issues.
  • Billing and Invoicing: Assist with billing and invoicing processes, ensuring accuracy and timeliness.
  • Technical Support: Support the team in troubleshooting and resolving any administrative or technical issues that may arise.
  • Process Improvement: Continuously look for ways to improve efficiency and streamline administrative processes within the repair center.
Qualifications
  • Education: High school diploma or equivalent; additional education or certifications in administration or a technical field is a plus.
  • Experience: Previous experience in an administrative role, ideally within a technical or repair environment.
  • Skills: Strong organizational skills with attention to detail, technical aptitude, proficiency in MS Office Suite (Word, Excel, Outlook), and experience with inventory management software.
  • Communication: Excellent communication skills, both verbal and written.
  • Teamwork: Ability to work independently and as part of a team.
  • Problem-Solving: Problem-solving skills with a proactive approach to challenges.
Benefits
  • Competitive Compensation: Competitive hourly wage with potential for increases based on performance.
  • Comprehensive Benefits: Comprehensive health benefits package.
  • Time Off: Paid time off and holiday pay.
  • Career Advancement: Opportunities for career advancement within the company.
  • Supportive Environment: Supportive work environment focused on professional growth.


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