Hotel Front Desk Representative

1 week ago


Fort Lauderdale, Florida, United States Staybridge Suites Ft. Lauderdale Airport-West Full time
Job Summary

We're seeking a skilled and friendly Hotel Front Desk Agent to join our team at Staybridge Suites Ft. Lauderdale Airport-West. As a key member of our front desk team, you'll be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities
  • Manage front desk operations, including check-in, check-out, and guest services
  • Process reservations, payments, and other transactions accurately and efficiently
  • Provide guests with information about hotel amenities, services, and local attractions
  • Respond to guest complaints and concerns in a professional and courteous manner
  • Collaborate with housekeeping and other departments to ensure guest rooms are clean and ready for occupancy
Requirements
  • 1+ year of experience in a hotel front desk or customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Knowledge of hotel reservations software and online travel agencies
What We Offer

As a valued member of our team, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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