Rental Sales Coordinator

1 month ago


Cincinnati, Ohio, United States Ohio Machinery Co Full time
Job Summary:

This role is responsible for coordinating the rental sales/support services, communication, and information flow of the branch equipment rental fleet. The Rental Coordinator will be the primary contact for all customers, salesmen, and other company personnel.

Key Responsibilities:
  • Determine customer rental needs and handle all corresponding rental reservations.
  • Coordinate the rental sales/support services, communication, and information flow of the branch equipment rental fleet.
  • Be the primary contact for all customers, salesmen, and other company personnel.
Requirements:
  • High school diploma or equivalent required.
  • Three years of experience in customer service, preferred experience in the heavy equipment and/or equipment rental industry.
  • Excellent computer skills - MS Office proficiency required.
  • Must understand and be able to effectively explain the company's LDW policy.
  • Must understand and be able to effectively communicate equipment applications and key performance specifications.
  • Understands usage and applications of all rental equipment and services offered.
  • Must have a thorough knowledge of common equipment failure problems and how to resolve them.
  • Must recognize the difference between similar products and the advantages/disadvantages of applications.
  • Must have working knowledge of construction phases to properly advise applications.
Competencies:
  • Strong customer service skills.
  • Ability to handle multiple tasks.
  • Organized and detail oriented.
  • Strong mechanical aptitude.
  • Strong written and verbal communication skills are essential.
Benefits:
  • 401(k): Match and employer discretionary contribution.
  • Health Insurance: Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
  • Dental & Vision Insurance: Comprehensive coverage options.
  • Financial Access: Credit Union membership is available.
  • Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
  • Educational Opportunities: Scholarships for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
  • Compensation: Base pay, annual bonus potential, and company success share bonuses.
Physical Requirements:

This role requires sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.



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