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Customer Experience Representative

2 months ago

Tulsa, Oklahoma, United States Mediabistro Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with our customers.

Key Responsibilities
  • Customer Engagement: Engage with customers to understand their needs and preferences, and provide personalized solutions to meet their expectations.
  • Sales and Revenue Growth: Meet or exceed sales targets by effectively promoting and selling our products and services to customers.
  • Product Knowledge: Stay up-to-date with our products and services, and be able to demonstrate their features and benefits to customers.
  • Team Collaboration: Work closely with colleagues to achieve sales and customer experience goals, and provide support and guidance as needed.
  • Continuous Learning: Participate in ongoing training and development programs to enhance product knowledge and sales skills.
What We Offer

As a Customer Experience Representative at Mediabistro, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills. We offer a competitive compensation package, including a base hourly rate of $21.88, with the potential for uncapped commission earnings. Additionally, you will have access to a range of benefits, including health insurance, retirement planning, and paid time off.

Requirements
  • Education: High school diploma or equivalent required; some college experience preferred.
  • Experience: 1-2 years of sales or customer service experience preferred.
  • Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Product Knowledge: Ability to learn and demonstrate product features and benefits to customers.
  • Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays.