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Automotive Service Consultant

2 months ago

Bethesda, Maryland, United States OM Automotive LLC Full time
Job Overview

As an Automotive Service Consultant at OM Automotive LLC, you will play a crucial role in ensuring customer satisfaction and operational efficiency.

Key Responsibilities

  • Deliver prompt updates to clients regarding their vehicle service status.
  • Assist customers with their inquiries and requests effectively.
  • Welcome clients at the service counter with a friendly demeanor.
  • Collaborate with technicians to discuss necessary repairs and explore cost-effective alternatives.
  • Utilize your expertise in our offerings to inform customers about available parts and service options.
  • Address customer queries about service results and manage appointment scheduling, vehicle drop-off, and pick-up.

Qualifications

  • Demonstrated experience as a service consultant to enhance profitability.
  • Proficient with technology and familiar with computer systems and databases.
  • Ability to maintain a balance between customer satisfaction and achieving results.
  • Exhibit patience and comfort in customer interactions.
  • Display professionalism and a friendly personality.
  • Possess excellent communication and interpersonal skills.
  • Show outstanding organizational and multitasking capabilities.
  • Willingness to learn and follow guidance.

If you align with these qualifications, OM Automotive LLC offers a promising opportunity for your career advancement.