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Restaurant Operations Manager

2 months ago

Cincinnati, Ohio, United States Checkers Drive-In Restaurants , Inc. Full time
Job Title: Assistant Manager

About the Role:

We are seeking an experienced Assistant Manager to join our team at Checkers & Rally's. As an Assistant Manager, you will play a key role in supporting the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing excellent Guest and Team service.

Key Responsibilities:

  • Assist the General Manager in executing the restaurant plan and achieving sales and profit goals.
  • Provide excellent Guest and Team service by ensuring a safe, clean, and fun environment.
  • Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
  • Assist with interviewing and hiring the right Team Members.
  • Ensure policy and procedures are being followed on shifts.
  • Train Team Members on operations, Company policies and procedures, and Guest service.
  • Identify and respond to complaints and policy and procedure violations.
  • Provide regular feedback and coaching to Team Members on their performance.

Requirements:

  • High School Diploma or General Education Degree (GED) - Preferred
  • Food Safety Certified
  • 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

What's in it for you?

  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training & Development: We bring out the best by ensuring everyone gets well-trained
  • Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses
  • Compensation: Work today & get paid tomorrow details available at the restaurant during your interview