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Server Representative

2 months ago

Kennedy Space Center, United States Century Park Associates Full time

Job Summary:

The Server Representative delivers exceptional dining services with a hospitality focus in accordance with all laws, regulations, and Century Park standards. Reports to the Dining Services Director (or Dining Room Supervisor).

Key Responsibilities:

  • Trains and guides new servers according to Century Park standards
  • Assists with meal counts and tickets
  • Assists and ensures dining room set up with servers
  • Assists with dish room tasks
  • Attends pre-meal menu review meeting
  • Performs duties at assigned station (i.e., beverages, salad bar)
  • Performs and ensures completion of assigned cleaning and prep work duties
  • Greets residents and visitors in a welcoming manner
  • Assists residents with food selection
  • Checks for beverage refills timely
  • Serves residents timely and with appropriate serving techniques
  • Serves meals using trays
  • Strips and resets tables as needed during serving times
  • Removes dishes throughout meal service and delivers to dishwashing area
  • Removes soiled linens and places in designated laundry areas
  • Prepares tables for next meal
  • Removes trash and keeps dining room clean, dry, and free of safety hazards
  • Prepares for next meal: cleans tables, wipes out chairs, fills condiment containers, mops, sweeps, cleans coffee maker, juice machine, etc.

Requirements:

  • Must enjoy serving seniors
  • Must demonstrate excellent customer service and hospitality
  • Must maintain positive resident and guest relations through a courteous, cooperative, and understanding manner
  • Must demonstrate trustworthiness and dependability
  • Must reasonably accommodate resident preferences in dining services
  • Must work efficiently and effectively with little to no supervision
  • Must be able to receive and resolve complaints graciously
  • Must always be in proper attire and well-groomed
  • Must attend company-appointed ServSafe class
  • Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training