Clinical Liaison
2 weeks ago
We are seeking a highly motivated Clinical Liaison to join our team at Baylor Scott & White Institute for Rehabilitation. As a Clinical Liaison, you will play a critical role in developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals. Your primary responsibility will be to educate staff, patients, and families regarding rehabilitation services provided by our rehabilitation hospital.
In this challenging and rewarding position, you will assume a leadership role, assessing patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and managing the referral process. You will also develop and build our referral base across the market, advocating for patients and helping them access care they need.
Key Responsibilities:
- Developing and building our referral base across the market
- Advocating for patients and helping them access care they need
- Interfacing with physicians and approaching physicians who may be unfamiliar with our level of care
- Creating target lists of contacts and decision makers in assigned hospitals
- Obtaining insurance approvals and authorizations, as well as facilitating appeals for patients
- Demonstrating positive referrer satisfaction and account retention
- Educating potential patients and families on acute rehabilitation and benefits of program(s)
- Supporting Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals
- Developing strategies to grow market share in core business lines in assigned hospitals
Requirements:
- Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required
- Multi-state licensure required based on geographical territory
- Preferred experience: two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role
- Proven track record in sales and marketing with at least one year experience in a related position
- Experience with insurance approvals, prior authorizations, and the appeals process
- Experience in workers' compensation is a plus
- Demonstrated computer proficiency
- Must exercise sound judgment in handling professional/confidential nature of health care sales
About Select Medical:
Select Medical's Inpatient Rehabilitation Hospitals provide advanced treatment and comprehensive care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injury, spinal cord injury, stroke, amputation, neurological disorders, orthopedic conditions, multiple traumas, and other conditions.
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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