Medical Screener

2 weeks ago


Saint Paul, Minnesota, United States CSL Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Screener to join our team at CSL. As a Medical Screener, you will play a critical role in ensuring the health and safety of our donors by conducting thorough medical screenings and providing exceptional customer service.

Key Responsibilities
  • Conduct medical screenings on donors, including assessing health history, answering medical questions, and performing health screening procedures such as blood pressure, pulse, weight, and temperature.
  • Educate donors on the use of therapeutic products made from donated plasma and explain the screening process, health screening tests performed, appointment system, donation fees, center policies, and proper nutrition.
  • Register applicants and transfer donors based on completion of appropriate training and operational needs of the center.
  • Answer telephone calls and provide information to callers in a professional and timely manner.
  • Maintain alertness and awareness to any reaction by donors during or after the pheresis process and notify appropriate staff.
  • Conduct daily calibration of equipment and resolve calibration out-of-specification issues according to SOPs.
  • Troubleshoot equipment failures, create incident documentation, and remove or replace equipment from service.
  • Provide guidance and technical training to Reception Technicians and other staff as required.
  • Alert Group Leader or Supervisor of donor flow issues.
  • Ensure accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
  • Understand policies and procedures associated with hyper immune programs at the center if applicable.
  • Maintain a clean and efficient work environment, ensure sufficient operating supplies and forms are available as needed, and follow all HSE and OSHA policies and procedures.
  • Maintain confidentiality of all personnel, donor, and center information.
  • Perform other job-related duties as assigned.
Requirements
  • High school diploma or equivalent required.
  • Minimum of 18 months experience in a clerical or customer service related position, preferably in a medical or health provider environment or equivalent combination of education and experience.
  • Ability to understand, remember, and apply oral and/or written instructions.
  • Must be able to see and speak with customers and observe equipment operation.
  • Occasionally perform tasks while standing and walking up to 100% of time.
  • Reach, bend, kneel, and have a high level of manual dexterity.
  • Occasionally be required to lift and carry up to 25 pounds.
  • Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
  • Required to work overtime and extended hours to support center operational needs.
Benefits

CSL offers a comprehensive benefits package, including options for health care benefits, company-provided basic life insurance and Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business, and paid observed holidays as designated by the Company.


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