IT/OT Infrastructure Specialist
3 weeks ago
The Infrastructure Engineer is responsible for designing and implementing IT and OT infrastructure solutions to meet business requirements. This role involves collaborating with service providers to ensure that technical requirements align with company standards, architecture, quality, and security standards.
Key Responsibilities:
Define and implement IT and OT infrastructure solutions to meet business requirements
Collaborate with service providers to ensure technical requirements align with company standards
Manage service provider quality through definition of KPIs, SLAs, and associated measurements and reporting
Ensure good IT practices, including documentation, security, and change management practices are adhered to
Requirements:
Strong technical infrastructure knowledge
Ability to define, select, implement, and manage standards and associated services
Ability to manage service provider, including definition of KPIs, measuring service quality, and outcomes
Ability to contribute to architecture blueprints, infrastructure, and testing as a Code knowledge
Senior Linux and Windows Server knowledge
Automation of infrastructure tasks
Active Directory, backup technologies, disaster recovery, and PowerShell/Bash skills
Education:
Bachelor's degree in Information Technology or related field
Competencies & Behaviors:
Agility: learns from experience, errors, and setbacks
Business Acumen: sets and delivers on individual and team objectives that support the company strategy
Collaboration: works in partnership as an active member of the team and cross-functional working groups
Customer Focus: proactively seeks to understand internal customer needs and requirements
Driving Results: helps peers overcome performance obstacles and challenges
Leadership: takes personal accountability for outcomes resulting from choices and behaviors of self and team
Skills:
Strong customer service ethic
Ability to perform cross-technical root cause analysis and define associated measures
Ability to work independently and make educated decisions to provide quick solutions to problems
Excellent analytical and problem-solving skills
Effective prioritization and project management skills
Ability to anticipate risks and devise solutions in the moment
Deep technical infrastructure knowledge
Understand ITIL model and metrics for Service Delivery
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