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Customer Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our café team, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and assisting with food preparation and presentation.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
- Point of Sale Operations: Operate a Point of Sale system to process customer transactions, handle cash and credit transactions, and maintain accurate records.
- Food Preparation and Presentation: Assist with food preparation, including cooking, plating, and garnishing, to ensure high-quality presentation and presentation.
- Cleanliness and Organization: Maintain a clean and organized workspace, including the café area, kitchen, and storage areas.
- Teamwork: Collaborate with other team members to achieve sales goals, provide excellent customer service, and maintain a positive and productive work environment.
- Previous Experience: 1 year of experience in a customer-facing role, preferably in the food service industry.
- Education: High school diploma or equivalent required.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
As a valued member of our team, you will enjoy a range of benefits, including competitive wages, opportunities for career advancement, and a comprehensive benefits package.