Sales and Customer Service Representative
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- High school diploma or equivalent required
- Previous retail or sales experience preferred
- Critical thinking and excellent math and computer skills
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
- Competitive base pay plus bonuses and commissions
- Employer-paid healthcare including medical, dental, and vision plans
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 30% off all products
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