Shift Leadership Specialist

4 days ago


Brea, California, United States ROLL & CO LLC Full time

About Us

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ROLL & CO LLC is a dynamic and rapidly growing restaurant chain dedicated to serving high-quality, delicious Vietnamese cuisine in a fast-casual setting. Our commitment to exceptional customer service and memorable dining experiences sets us apart from the competition.

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Job Title: Shift Leader

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We are seeking a highly motivated and experienced Shift Leader to join our team at the Brea Mall food court location. As a key member of our leadership team, you will be responsible for overseeing daily operations, supervising staff, and delivering exceptional customer service.

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Key Responsibilities:

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  • Ensuring smooth restaurant operations during assigned shifts\
  • Providing guidance and support to team members to achieve high standards of service and efficiency\
  • Collaborating with management to implement strategies for improving restaurant performance and customer satisfaction\
  • Maintaining a clean and organized work environment\
  • Performing other duties as assigned by management\
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Requirements:

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  • Previous experience in a fast-paced restaurant environment, preferably in a leadership role\
  • Strong leadership skills with the ability to effectively delegate tasks and motivate team members\
  • Excellent communication and interpersonal skills\
  • Proven customer service experience with a focus on guest satisfaction\
  • Knowledge of Asian cuisine and/or experience working in a similar concept restaurant is a plus\
  • Proficient in food service operations\
  • Ability to work flexible hours, including evenings, weekends, and holidays\
  • Must be able to stand for extended periods, lift up to 30 pounds, and use hands for your entire shift\
  • Frequently bend and kneel to effectively run a restaurant\
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Salary Range: $45,000 - $60,000 per year, depending on experience

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Benefits: Competitive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement

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Location: Brea Mall food court, CA



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