Patient Access Coordinator Opportunity

5 days ago


Horseshoe Bay, Texas, United States Baylor Scott & White Health Full time
About the Opportunity:
Baylor Scott & White Healthcare is seeking a talented Access Services Representative 2 to join our team. In this role, you will play a vital part in delivering exceptional patient care by registering patients, verifying insurance coverage, and negotiating payment arrangements. If you have a passion for working in a fast-paced environment, providing top-notch customer service, and meeting deadlines, we encourage you to apply.

Key Responsibilities:
  • Registers patients, verifies insurance coverage, and calculates patient liability due according to financial clearance policies.
  • Negotiates payment arrangements with patients where necessary per policy.
  • Assists patients with navigating our healthcare system, providing directions and medical mobility assistance when needed.
  • Maintains accurate and up-to-date patient records, ensuring compliance with all regulatory requirements.


Requirements:
To be successful in this role, you will need to have at least 2 years of experience in healthcare or customer service, with excellent communication and problem-solving skills. A high level of empathy and ability to effectively communicate with patients and family members during traumatic events is essential. You must also be able to maintain a professional demeanor in a highly stressful and emotional environment, including crime, behavioral health, and suffering patients. Additionally, you will need to demonstrate the ability to manage multiple, changing priorities in an effective and organized manner.

Benefits:
  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition Reimbursement.
  • PTO accrual beginning Day 1.


Estimated salary: $58,000 - $78,000 per year, based on experience and location.

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