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Business Systems Analyst

2 months ago


Rockford, Illinois, United States Bergstrom Inc. Full time

Bergstrom Inc. Business Systems Analyst Job Description

The Business Systems Analyst will play a crucial role in the IT department, focusing on the JD Edwards and RF Gen systems. This position will collaborate with business leaders and other IT members to maintain, monitor, and support the JDE ERP system and the RF Gen system. Key responsibilities include implementing new solutions, applications, and processes, resolving business technical issues, and collaborating with team members across all departments.

Key Responsibilities:

  • Resolve issues with JD Edwards 9.1 and RF Gen software, serving as the primary point of contact for end users.
  • Work with users to support continuous improvement through implementation, end-user training, and documentation writing.
  • Review, analyze, and evaluate user needs to create systems solutions that support overall business strategies, documenting system requirements, defining scope and objectives, and creating system specifications that drive system development implementation.
  • Perform a wide range of activities associated with application analysis, design functions, and program review.
  • Develop test data, conduct testing, and debugging to produce required results.
  • Design and suggest innovative modifications in application systems.
  • Participate with cross-functional IT members to improve/optimize operations performance.
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Test, evaluate, and assist decisions about new technology for the business.

Requirements:

  • Experience with JDE 9.1 ERP business systems is preferred, but not required.
  • Experience with RF Gen software is preferred, but not required.
  • Ability to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and identify solutions.
  • Team-oriented attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.
  • Excellent verbal and written communication skills.
  • Ability to work with minimal supervision.

Education and/or Experience:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.