RV Service Operations Manager
4 days ago
Blue Compass RV is a leading provider of RV services, seeking an experienced and skilled RV Service Operations Manager to join our team. This role offers a competitive salary of $120,000 - $160,000 per annum.
The ideal candidate will possess strong leadership skills, with a minimum of 3-5 years of experience in RV service management or a related field. A degree in automotive technology, business management, or a related field is preferred.
Key Responsibilities:
- Schedule and Assign Work: Oversee the daily operations of the service department, ensuring efficient workflow and timely completion of service orders.
- Maintain Quality Standards: Monitor service department performance metrics and implement strategies for improvement to maintain high-quality customer service.
- Customer Interaction: Interact with customers to understand their service needs, provide estimates and timelines, and address inquiries, concerns, and complaints promptly and professionally.
- Recruitment and Training: Recruit, hire, train, and evaluate service department personnel, conducting regular training sessions to keep staff updated on the latest RV technologies and service techniques.
- Inventory Management: Manage inventory of parts and supplies to ensure availability for service jobs, maintaining accurate records and controlling costs.
Benefits Include:
- Competitive Salary: $120,000 - $160,000 per annum
- Medical, Dental, Vision Insurance: Comprehensive health insurance package
- Paid Time Off: Generous paid time off policy
- 401K Plan: Company-matched retirement savings plan
- Training and Development Opportunities: Regular training sessions and professional development programs
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