Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our members, answering their questions, and resolving any issues they may have.
Key Responsibilities:
- Provide excellent customer service to members, responding to their inquiries and resolving any issues in a timely and professional manner.
- Process memberships, upgrades, and credit accounts, ensuring accurate and efficient transactions.
- Participate in sales and marketing events, promoting the value of our products and services to members.
- Maintain a safe and clean work environment, adhering to all safety standards and procedures.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer:
- Competitive hourly wage range of $16.00 to $23.00.
- Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
- A comprehensive benefits package, including health, vision, and dental coverage, as well as 401(k) and stock purchase plans.
- Opportunities for career growth and development within the company.
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