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Server

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Manchester Center, Vermont, United States Kimpton Hotel Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team as a Server. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Take orders and serve food and beverages in a timely and efficient manner.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with the kitchen and other servers to ensure seamless service.
  • Upsell and promote menu items, specials, and events to increase revenue and enhance the guest experience.
  • Handle guest complaints and concerns in a professional and courteous manner.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • 1 year of experience in a similar or supportive role is preferred.
  • Food Handler and Alcohol Awareness Certifications (if applicable).
  • Able to prioritize multiple tasks in a dynamic environment.
  • Excellent communication and presentation skills.
  • Passion for crafting and personalizing guest experiences.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.
What We Offer
  • Benefits for all employees, including 401k Savings & Retirement Plan.
  • Employee rate hotel + restaurant discounts in all of Kimpton + IHG.
  • Work perks website discounts, cell phone discounts, and tuition reimbursement.
  • Additional benefits for eligible full-time employees, including medical/dental/vision plans, basic life insurance, and short/long-term disability insurance.
About Us

We believe heartfelt, human connections make people's lives better. At Kimpton Hotel, we're committed to creating a culture that reflects the diversity of our guests. We welcome and celebrate people of all backgrounds, experiences, and perspectives. Our goal is to provide a work environment that's inclusive, supportive, and empowering.