Sales Ambassador

2 weeks ago


San Jose, California, United States Carter's, Inc. Full time

At Carter's, Inc., we're seeking dynamic individuals to join our team as Seasonal Associates. This role is perfect for those who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

As a Seasonal Associate, you will be the face of our brand, interacting with customers daily to provide product knowledge, resolve issues, and create memorable shopping experiences. Your enthusiasm, problem-solving skills, and ability to multitask will make you an invaluable asset to our team.

In this role, you will:

  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits;
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment;
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience;
  • Execute and expedite point of sale/register transactions;
  • Complete floor replenishment and shipment as needed;
  • Articulate current promotional events and the brand loyalty program, including credit, to customers;
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store;

To succeed in this role, you should possess a positive and solutions-oriented mindset, demonstrated customer service and engagement skills, effective and professional verbal and written communication skills, and the ability to manage multiple tasks at once.

If you're a motivated and enthusiastic individual who excels in a dynamic retail environment, we encourage you to apply for this exciting opportunity. As a Seasonal Associate, you'll enjoy a competitive hourly rate of $17.00 - $19.25, based on experience and location, along with a range of benefits that make life better, including schedules that fit your life, benefits, and perks that support your growth and development.



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