Membership Sales Ambassador

6 days ago


San Jose, California, United States VillaSport Full time
Job Summary:
VillaSport Athletic Club and Spa is seeking a highly skilled Membership Sales Ambassador to join our team. As a key member of our sales team, you will be responsible for selling memberships by professionally presenting the club's features, benefits, services, programs, and fees to potential members.

About Us:
VillaSport is a fast-paced and energizing environment where fitness, family, and community come together. Our resort-style clubs are ideal for those who thrive in a dynamic setting. With ambitious expansion plans, we are looking for talented and motivated individuals who can grow with us and deliver exceptional customer service on a large scale.

Key Responsibilities:
• Sell memberships by enthusiastically presenting the club's features, benefits, services, programs, and fees to potential members
• Focus on building relationships with prospective and new members through outreach activities to generate and nurture new membership leads
• Participate in local and community events as representatives of VillaSport to raise public awareness of the club
• Be highly visible and approachable in the club, proactively ready to greet, meet, or help a member at any time

Compensation and Benefits:
* $17.55-$19.15 hourly, based on relevant experience to the role, plus commission
* 401K with dollar-for-dollar match up to 4%
* Complimentary club membership
* Discounts on club products and services
* Flexible scheduling

Requirements:
• Skilled at providing memorable tours in a warm, helpful, friendly, low-pressure way
• Sales skills with ability to connect and sell to potential members of all ages and backgrounds
• Basic skills in MS Word and Excel, and at ease in learning and using new software (e.g., POS system, intranet)
• Sales experience, including lead generation, lead nurturing, and closing is a plus
• Successful experience in five-star hospitality or customer service positions
• Excellent written and verbal communication skills; great listening skills
• Comfortable communicating to prospective and new members
• Polished phone skills
• Checklists and to-do lists are kept up to date, with assignments completed on a timely basis
• Able to handle multiple and concurrent projects
• Workplace is well-organized and neat
• Able to work with minimal supervision; take initiative to get things done
• Must have a flexible schedule with ability to work evenings, weekends, and occasional overtime hours
• Team player
• Positive outlook and demeanor
• Genuine and sincere
• True interest in helping others
• Skilled at rapport and relationship building
• High School diploma
• College experience or degree is a plus, but not required

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